privacy policy

Processing personal data, requested during order making, DutyFree.Md is committed to ensuring the privacy of the your information. It guarantees the security of customers. Personal data is protected in accordance with the Law of The Republic of Moldova.


NECESSARY INFORMATION FOR ORDER

  1. Full name, address, e-mail, phone number etc. are needed for the identification of the buyer to provide him with tracking number. We don’t check the authenticity of personal data from clients during online ordering. However when order is handing, the company employees compare the information given online with passport data. In case of inconsistencies the order is not to be collected.
  2. The information regarding flight (date and direction) is necessary for forehanded arrangement and shipping of the order at required point (departure lounge or arrival lounge of Airport Chisinau).


PERSONAL INFORMATION POLICY

Our team does all the best to prevent personal information leak. The site work system protects personal data from access fraud, changes and other illegal actions.

The data processing is carried out automatically via electronic system. Personal information is accessible only for those company employees who deal with collection and handing of the order. These persons fulfill the confidentiality restrictions.

It should be mentioned that we are not responsible for the security of information you leave at other recourses when switching from our web site to other ones.


PAYMENT SECURITY

Security of electronic transaction is within the competence of the acquiring bank, which provides financial operation services. Data protection is carried out via protocols developed by international payment systems Visa International и MasterCard Worldwide.


INFORMATION SECURITY ON SITE

You can find any information about goods and services on our website, as well as to be kept up-to-date on new arrivals and offers: discounts, gifts, tastings and presentations.

Payment method

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